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About the Acquisition

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Why the change?

Byline Bank (“Byline”) and Inland Bank & Trust (“Inland”) have joined together to better serve you. Together, we share similar values, which we believe will help us become stronger and allow us to deliver and expand the products and services you value, while remaining committed to our community.

Who is Byline Bank?

Byline is a lot like Inland. We’re both Chicagoland-based banks that invest heavily in the individuals, businesses, non-profits, and communities we’re privileged to serve. Byline is a full-service commercial bank offering a full array of banking products and loan services tailored to meet the unique needs of our retail and business customers and is a top national SBA lender. Byline has been serving the Chicagoland area for more than 100 years and, by merging with Inland, now operates more than 40 full-service branch locations across the local neighborhoods we call home.

Is Inland now Byline Bank?

On August 14, 2023, all former Inland branch locations opened as Byline branch locations. At that time, Inland accounts became Byline accounts, and Inland customers were able to begin transacting at the now 40+ Byline locations in the Chicagoland area, including former Inland branch locations.

How will I be impacted?

With Inland’s transition to Byline on August 14, 2023, Inland accounts have officially converted to Byline accounts, and all former Inland locations have opened as Byline locations. You’ll continue to have the same dedicated, personal service you’ve come to expect from Inland over the years. Our commitment to you and our communities will not change. We’re dedicated to making this transition a seamless one and have communicated frequent updates throughout the transition and provided access to Byline’s Privacy Policy.

How can I learn more about potential impacts?

Feel free to call your banker, lender, or local branch with any additional questions. They are here to help you every step of the way. Please also visit our Inland updates webpage for the communications we’ve provided Inland customers throughout this transition.

Will Byline continue Inland’s commitment to the community and local non-profits?

Yes! Like Inland, Byline is a local community bank that is committed to being actively involved in the Chicagoland communities where we live and work.

Locations, Service, and Hours of Operation

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Will Inland branch locations and hours stay the same?

Since August 14, 2023, when all Inland branch locations reopened as Byline branch locations, hours of operation became Mon – Fri, 9:00 a.m. to 5:00 p.m. CT and Sat, 9:00 a.m. – 1:00 p.m. CT. Byline and Inland have little overlap in their branch locations, which is another reason we’re a good fit.

When can I begin banking at Byline branch locations?

With our brands and systems fully merging on August 14, 2023, Inland customers will now be able to access any of Byline’s 40+ branch locations, including former Inland branch locations.

When can I access Byline’s ATM network?

Inland customers gained surcharge-free access to Byline-branded ATMs for withdrawals on July 1, 2023. Beginning on Thursday, August 10, 2023, at 2:00 a.m. CT, Inland Debit/ATM cards could no longer be used surcharge-free at MoneyPass ATMs. Inland Debit/ATM cards, however, can be used surcharge-free at all Byline branch locations and ATMs, and more than 55,000 Allpoint ATMs. On Monday, August 14, 2023, Inland ATMs became Byline ATMs capable of dispensing cash and accepting deposits.

What will happen to the Inland employees I worked with?

You’ll continue to work with many of the same familiar faces you’ve worked with in the past. Byline recognizes and values the relationships that Inland has built with its customers and communities. At the center of each relationship are talented people who are committed to continuing to provide you with great customer service.

Personal Banking

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I paid a fee to receive my bank statements by mail. Will I still have to pay this fee now that Inland and Byline are merging?

Good news! Byline canceled the paper statement fee as of July 1, 2023, for personal banking customers. You will no longer have to pay a fee to receive your statements by mail. However, we strongly encourage all customers to register for eStatements. eStatements contain the same account information as paper statements, but you can view them online at any time. Plus, eStatements ensure your account information is protected by digital security; paper documents are potentially susceptible to all physical forms of unauthorized access if not properly handled or destroyed. You can easily register for eStatements via online banking.

What will happen to my accounts, checks, and deposit slips?

Beginning August 14, 2023, your Inland accounts and services became Byline accounts and services. Review pages 6-10 of the Personal Accounts & Services Welcome Book for more detailed information.

Will I need to notify anyone about my direct deposits?

Direct deposits and pre-authorized payments made to or from your Inland accounts have automatically transferred to Byline. While we don’t anticipate any disruption to your direct deposits and pre-authorized payments, some employers, vendors, merchants, and others may require you to formally submit the change to Byline’s routing number, 071001533. You may want to verify the updated routing number with employers and anyone making direct deposits into your account. This does not include payments set up with your Debit/ATM card.

Will the interest rate on my Certificate of Deposit (CD) remain the same?

Byline will continue to honor your existing CD rates and terms until the first maturity date, beginning August 14, 2023. At the time your CD automatically renews, and during the grace period, you’ll have the opportunity to review and select a different term and rate. For Byline rate information, contact (773) 244-7000 or call/visit your local Byline branch.

Will the rates on my interest-bearing deposit accounts (Money Market, Savings, etc.) remain the same?

Please refer to pages 6-10 of the Personal Accounts & Services Welcome Book to identify your Inland account name and the Byline account name your account became on August 14, 2023. For interest-bearing deposit accounts, Byline account rates can be viewed at bylinebank.com/inland-personal-rates.

If I had accounts at both Inland and Byline, how did that affect my FDIC insurance coverage?

The standard FDIC insurance amount is $250,000 in deposit account balances per depositor, per ownership category at each insured bank. The FDIC insurance rules provide that when two insured banks merge, deposits from each bank continue to be separately insured for at least six months after the merger (July 1, 2023, to December 31, 2023, for Inland and Byline).

This six-month grace period gives you the opportunity to restructure accounts, if you had accounts at both banks and your newly combined deposit balance could exceed the $250,000 limit. If this is a concern for you, please contact your banker. If the combined balance of all your deposits is $250,000 or less per depositor for each ownership category, your money will remain fully insured after the six-month grace period (but note that additional deposits will be subject to the FDIC insurance limits).

With a Certificate of Deposit (CD) account, the FDIC allows separate deposit insurance coverage to continue until the CD’s earliest maturity date after the six-month grace period ends. CDs that mature during the six-month grace period that are renewed for the same term and dollar amount with accrued interest continue to be separately insured until the first maturity after the six-month period. If a CD matures during the six-month grace period and is renewed for a different dollar amount or a different time period (even if Byline does not offer CDs for the original time period), or not renewed and thereby becomes regular savings or demand deposits, the funds would be separately insured only until the end of the six-month grace period.

For additional information on FDIC insurance, please refer to the FDIC’s website at www.fdic.gov/resources/deposit-insurance.

Will there be changes to online and mobile banking?

You can access Byline Online Banking and the Byline Bank Mobile app beginning on August 14 at 9:00 a.m. CT. For more information, including login instructions, see the Personal Accounts & Services Welcome Book.

What action is needed for payments I make through online bill payment?

Please review pages 16-17 of the Personal Accounts & Services Welcome Book for detailed information on bill payments.

I previously viewed my statements online. Can I continue to view my Inland statements online after the transition?

Please review pages 11-12 of the Personal Accounts & Services Welcome Book for detailed information on statements.

Will my Debit/ATM card and/or PIN change?

You should have received your new Byline contactless, chip-enabled Debit/ATM card in the mail. Use the guidance in the mailing to activate your card. After activation, you should shred your old Inland card and begin using your new Byline card. Your Inland card will no longer work starting October 16, 2023.

Please review pages 18-19 of the Personal Accounts & Services Welcome Book for more detailed information on your Byline Debit/ATM card and the process to activate your card.

Will my credit card change?

There will be no impact to your Inland credit card, which will continue to function as is. In the future, when your card expires, you will be sent a Byline credit card.

What will happen to my safe deposit box?

Your box will remain in its present location, and your keys will remain the same. Upon renewal, Byline rates for safe deposit boxes will apply and will be noted on your renewal notice.

What will happen to my Inland HELOC, Mortgage, or Personal Loan?

Your consumer loan transferred to Byline on July 1, 2023. For more information, please review the home equity line of credit (HELOC) and mortgage loan transfer notice that Byline mailed to Inland customers.

Business Banking

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Can I continue to make my business and commercial loan payments the same way I did previously?

Please refer to page 22 of the Business & Commercial Accounts & Services Welcome Book for details on business and commercial loan payments.

Will my loan number remain the same?

Yes. Unless you received a separate communication from Byline, you’ll continue using the same loan number you had at Inland.

What will happen to my accounts, checks, and deposit slips?

Please refer to pages 8-10 of the Business & Commercial Accounts & Services Welcome Book for details on business and commercial bank accounts. Continue using your current supply of pre-printed Inland checks and deposit slips. When ordering new checks at one of Byline’s branch locations, you’ll need your current information from the bottom of your checks. Our check printer will automatically convert your check information to Byline’s routing number when you order new checks. If you order checks from another provider, you’ll need to provide them with the Byline routing and transit number (ABA), 071001533.

Will the interest rate on my Certificate of Deposit (CD) remain the same?

Byline will continue to honor your existing CD rates and terms until the first maturity date, beginning August 14, 2023. At the time your CD automatically renews, and during the grace period, you’ll have the opportunity to review and select a different term and rate. For Byline rate information, contact (773) 244-7000 or call/visit your local Byline branch.

Will the rates on my interest-bearing deposit accounts (Money Market, Savings, etc.) remain the same?

Please refer to pages 8-10 of the Business & Commercial Accounts & Services Welcome Book to identify your Inland account name and the Byline account name your account became on August 14, 2023. For interest-bearing deposit accounts, Byline account rates can be viewed at bylinebank.com/inland-business-rates.

If I had accounts at both Inland and Byline, how does that affect my FDIC insurance coverage?

The standard FDIC insurance amount is $250,000 in deposit account balances per depositor, per ownership category at each insured bank. The FDIC insurance rules provide that when two insured banks merge, deposits from each bank continue to be separately insured for at least six months after the merger (July 1, 2023, to December 31, 2023, for Inland and Byline).

This six-month grace period gives you the opportunity to restructure accounts, if you have accounts at both banks and your newly combined deposit balance could exceed the $250,000 limit. If this is a concern for you, please contact your banker. If the combined balance of all of your deposits is $250,000 or less per depositor for each ownership category, your money will remain fully insured after the six-month grace period (but note that additional deposits will be subject to the FDIC insurance limits).

With a Certificate of Deposit (CD) account, the FDIC allows separate deposit insurance coverage to continue until the CD’s earliest maturity date after the six-month grace period ends. CDs that mature during the six-month grace period that are renewed for the same term and dollar amount with accrued interest continue to be separately insured until the first maturity after the six-month period. If a CD matures during the six-month grace period and is renewed for a different dollar amount or a different time period (even if Byline does not offer CDs for the original time period) or not renewed and thereby becomes regular savings or demand deposits, the funds would be separately insured only until the end of the six-month grace period.

For additional information on FDIC insurance, please refer to the FDIC’s website at www.fdic.gov/resources/deposit-insurance.

Will there be any changes to my treasury or cash management services, including ACH, positive pay, wire transfers, remote capture, etc.?

Please refer to pages 19-21 of the Business & Commercial Accounts & Services Welcome Book for details on treasury management services.

Will there be changes to online and mobile banking?

Please refer to pages 13-17 of the Business & Commercial Accounts & Services Welcome Book for details on Inland online and mobile banking cut-off times, accessing Byline Business Online Banking, and the Byline Bank Business Mobile app.

I viewed my Inland account statements online. Will I be able to view my Inland statements online after the transition?

Please refer to pages 11-12 of the Business & Commercial Accounts & Services Welcome Book for detailed information on Business Account Statements and pages 13-17 for information on Business Online Banking, Bill Payment, and Mobile Banking.

Will my debit card and/or PIN change?

You should have received your new Byline contactless, chip-enabled Debit/ATM card in the mail. Use the guidance in the mailing to activate your card. After activation, you should shred your old Inland card and begin using your new Byline card. Your Inland card will no longer work starting October 16, 2023.

More to Come

As more information becomes available, we will continue to update this FAQ. Please check back here, and at www.bylinebank.com/welcome-inland, and look for more communications from Byline Bank. We’re committed to you, our customers, and our communities.