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  • Personal information

  • You may also visit a branch location to opt in/out of SafetyNet Coverage.

  • Account

  • Please identify the account you wish to opt in or opt out of SafetyNet overdraft coverage. A Bank representative may call to verify your form submission/information. If you are opting in to SafetyNet, the overdraft coverage on your account will be effective within 5 business days of your request. You will be mailed a written confirmation of your opt in decision.

Helpful Links

Most questions can be answered quickly via information found on the pages below. Can’t find what you need? Message or call us.

Contact Info

Main Office
180 North LaSalle Street, Chicago, IL 60601

Report Debit Card lost/stolen

Zelle®, Retail Online Banking

Notice: E-mail is not a completely secure channel of communication. We ask that you limit your use of the e-mail form above to request general information about our customer services and products or general feedback about our website. We strongly suggest that you do not e-mail sensitive account information such as your Byline Bank debit card number(s) or other account number(s), Social Security number, PIN, mother’s maiden name, or passwords. Please take a moment to read our Privacy Policy before submitting the form.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.